Accessibility Services
Your online store could be sued over accessibility. We find the problems – and fix them in your code.
A real WCAG audit and hands-on fix for Shopify & WooCommerce stores, from the Vellwer Agency team. Not a widget. Not a report that gathers dust. Actual fixes, in your theme.
Get my FREE accessibility checkWhy store owners add this service
Most stores fail basic accessibility checks without knowing it – until a demand letter arrives. Settlements and legal fees routinely cost far more than fixing the store ever would.
Lawsuit & demand-letter risk
ADA (US) and the European Accessibility Act (in force since June 2025) both apply to online stores. Small stores are the most common targets.
Lost customers, silently
Roughly 1 in 6 people lives with a disability. If they cannot use your checkout with a keyboard or screen reader, they leave – and never tell you why.
Widgets do not fix it
Overlay toolbars do not repair your code and do not stop lawsuits. Real fixes happen in the theme itself – which is what our developers do.
What we check – 40+ points, automated + manual
Every audit combines automated scanning with human review of the pages that make you money: home, product, cart and checkout.
Images & media
Missing or useless alt text, text baked into images, auto-playing media.
Keyboard & focus
Full keyboard navigation, visible focus, trapped pop-ups, skip links.
Contrast & text
Color contrast ratios, tiny fonts, zoom and reflow up to 200-400%.
Forms & checkout
Labels, error messages and required-field handling on cart and checkout forms.
Structure & ARIA
Heading order, landmarks, link purpose, correct ARIA use – and removing harmful ARIA.
Screen-reader pass
Key journeys read aloud end-to-end, the way a blind customer experiences them.
A taste of a real findings report
From a real store we checked: one product page carried 7 images – and all 7 failed alt-text requirements (3 had none at all, 4 shared a single file name). Every issue in your report is listed with where it is, why it matters, and its severity – then we fix them.
| Finding | Where | Severity |
|---|---|---|
| Product images have no alternative text | All product pages | CRITICAL |
| Add-to-cart cannot be reached by keyboard | Product page | CRITICAL |
| Sale price text fails contrast minimum (2.8:1) | Collection pages | WARNING |
| Checkout form fields missing labels | Checkout | CRITICAL |
| Heading order skips levels | Homepage | WARNING |
Our process – the same four steps as every Vellwer service
Simple, remote, and done around your selling hours. You approve everything before it goes live.
Free Audit
Send your store URL. Within 48 hours you get your top critical issues – free, no card, no obligation.
Strategy & Quote
A complete audit report and a fixed written price for the fixes before anything starts.
We Fix & Launch
Our specialists repair the code on a preview copy first. You review, approve, then we publish.
Monitor & Report
Optional monthly monitoring re-scans your store as products and apps change, with a fresh report.
Packages
Fixed prices, like every Vellwer package. Agencies charge $4,900+ for audits alone – we audit AND fix for a fraction, because this is a focused specialist service.
SILVER – Audit Only
- Full 40+ point WCAG 2.1 AA audit
- Issue report with screenshots & severity
- Fix instructions your developer can follow
- Delivered in 5 business days
GOLD – Audit + Fix
- Everything in Silver
- We fix all critical & warning issues in your theme
- Preview copy for your approval before publishing
- Post-fix re-scan & clean report
- 30 days of fix support
PLATINUM – Fix + Care
- Everything in Gold
- Priority 3-day turnaround
- Monthly re-scans & delta reports
- New products/apps checked as you add them
- Quarterly compliance summary
We are not a widget company
Accessibility overlays promise one line of code and legal safety. They deliver neither – the underlying problems stay in your store, and plaintiffs’ lawyers know it. Vellwer Agency repairs the actual theme code: alt text, focus order, labels, contrast, structure. When we finish, your store genuinely works for more customers – and your audit report shows real, verifiable change.
Questions store owners ask
Does this guarantee I won’t be sued?
No honest provider can guarantee that. What we do is remove the real, documented issues that trigger the overwhelming majority of claims, and give you a dated audit trail showing genuine remediation – which is what actually protects stores.
Will fixes change how my store looks?
Almost never visibly. Most fixes are structural (labels, order, text alternatives). Where a color must change for contrast, we match your brand as closely as the standard allows and show you first.
Which platforms do you cover?
Shopify and WooCommerce today. Custom sites are quoted case by case.
How do you access my store?
You invite us as a collaborator with limited permissions. You can revoke access the moment we are done – we recommend it.
How long does it take?
Free check: 48 hours. Audit: 5 business days. Audit + Fix: typically 7-10 business days including your approval round.
Get your FREE accessibility check
Your top critical issues within 48 hours. Free means free – no card, no sales call unless you ask for one.
Vellwer Agency – accessibility audit & remediation for online stores. Accessibility work reduces legal risk; it is not legal advice and cannot guarantee immunity from claims.
Learn more: read our guide on Shopify accessibility lawsuit risk, see our work, or contact us about your project.